Drupal  and Third Party Integrations

The ability of the open source technologies to be able to integrate with the enterprise and third party applications, in the current fast paced technologically advancing times, is not a niche but at times the basic building blocks of developing the information and business processes for an organization consisting of various different software systems.

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Drupal, being one of such technologies, has seen significant adoption and acceptance among enterprises because of its innate strength to integrate with the third party applications and systems catering to varied verticals and industries. Drupal’s highly modular and scalable architecture is what makes this possible. At times Drupal needs to be integrated with connectors or adapters which act as a critical component to the integration architecture.

All the integration requirements are handled easily in Drupal with the highly extensive Library API and a very robust and extensible Services layer which also ensures that the consumption of APIs from external systems happens smoothly. Drupal’s amazing and ever growing community contributes generic modules for specific integration requirements.

Drupal and Analytics Platforms

Drupal integrates with various well known analytics platforms. Components of the analytics server can be rendered in Drupal. Also the database systems of Drupal can be exposed to the analytics platforms to be able to use the data for analysis. Some of the commonly used platforms with which Drupal integrates with are Google Analytics, Tableau, Mixpanel, KISSMetrics and WebTrends.

Drupal and E-commerce Vertical

Ecommerce as a vertical has interactions of various different systems with each other to present a fully functional business process. This calls for the need of robust communication among different systems such as Order Management, Inventory Management, Product Content Publishing, Transactions Management, Shipping and Returns Management, Payement Gateway etc. Drupal with its drupal commerce system has the innate expertise to handle all of these and can integrate with systems such as Magento, Authorize.net, Kiala and UPS Shipping.

Drupal and ERP Systems

ERP (Enterprise Resource Planning) is the backbone software of an organization and integrates with all the other systems used in the organization. Drupal has the capability of integrating with almost all the well-known ERP systems available with ready to use generic modules available for integration implementation. If not, Faichi has the expertise needed to write the custom module to implement the same. Drupal integrates with LDAP for authentication processes and takes care of all the security potential threats that may arise in the process. In the article here we have highlighted how Drupal as a system and as a community takes care of security threats. Some of the often used ERP systems are SAP, Sharepoint, Netsuite etc. When integrating Drupal with SAP ERP, Java CAPS, the enterprise service bus software suite from Oracle is used as a connector in the integration process to facilitate in the service oriented architecture environment.

Drupal and Customer Services Vertical

Drupal integrates with the major globally known customer service products and CRMs as well. This kind of integration can be used to provide a seamless login experience to the users and display the forms at Drupal site, the data of which can be used to fetch at the CRM system. Integration can be used to fetch any information from the CRM system to the Drupal site and vice versa. The entities in Drupal are mapped with the objects in the CRM system to execute the integration. Faichi has the expertise of building both the Drupal site as well as the CRM systems which makes us a good fit to carry out such integrations seamlessly. Some of such well known products of customer services vertical are Zendesk, SugarCRM, Salesforce, ExactTarget, Hubspot, Adobe Test and Target and Janrain.

Drupal and EHR Systems

EHR (Electronic Health Record) is electronically storing all the health information of the patients in the digital format to be used by other information systems. Usage of EHR has constantly been increasing in the healthcare industry and rightly so. Integration of Drupal with the EHR system can help in creating a robust system with the strong content management system capabilities coupled with the innate strength of EHR for patients’ documents management. Some of the popular EHR systems in use that can be integrated with Drupal are NueMD, Meditouch, e-MD, PHI etc.

Drupal and Email & Marketing Systems

Any customer facing site or system is incomplete with the email and marketing tools. Drupal has the capability to integrate with the email and marketing systems such as Mailchimp, Marketo, Aprimo, Eloqua, Amazon SES etc. The benefit of integrating the email system in your Drupal site is that one can manage all the email campaigns, email lists etc. of the email system directly in the Drupal site. Adding Marketo to the Drupal site adds marketing automation capabilities to it.